Effective Date: 07/15/2024
1. Overview
At Key Legal Shop, we are committed to providing our customers with reliable and efficient shipping and delivery services. Please review our Shipping & Delivery Policy to understand how we handle shipping and delivery of our products.
2. Shipping Locations
- Domestic Shipping: We offer shipping within [Country].
- International Shipping: We also provide international shipping to select countries. Please note that international shipping times and costs may vary based on the destination.
3. Shipping Methods and Costs
- Shipping Methods: We offer several shipping options, including standard shipping and expedited shipping. The available shipping methods for your order will be displayed at checkout.
- Shipping Costs: Shipping costs are calculated based on the weight, dimensions of the items, and the destination. The total shipping cost will be displayed at checkout.
4. Processing Time
- Order Processing: Orders are typically processed within 2-3 business days. During peak seasons or holidays, processing times may be longer.
- Custom Orders: Custom-made rugs may require additional processing time. Please refer to the product description for estimated processing times for custom orders.
5. Delivery Time
- Standard Shipping: Delivery within [Country] usually takes 5-7 business days from the date of shipment.
- Expedited Shipping: Expedited shipping options are available for faster delivery. Delivery times for expedited shipping will be displayed at checkout.
- International Shipping: Delivery times for international orders vary based on the destination and shipping method selected. International delivery typically takes 10-21 business days.
6. Order Tracking
- Tracking Information: Once your order has been shipped, you will receive an email with the tracking number and a link to track your package. You can also track your order through our website by logging into your account.
7. Shipping Restrictions
- PO Boxes: We do not ship to PO Boxes. Please provide a physical address for delivery.
- Customs and Duties: International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. Please check with your local customs office for more information.
8. Delayed or Lost Orders
- Delayed Orders: While we strive to ensure timely delivery, delays may occur due to factors beyond our control, such as weather conditions, customs clearance, and carrier delays.
- Lost Orders: If your order is significantly delayed or appears to be lost, please contact us at zohrafati609@gmail.com for assistance. We will work with the carrier to resolve the issue.
9. Damaged or Incorrect Orders
- Damaged Orders: If you receive a damaged item, please contact us immediately at zohrafati609@gmail.com with details and photos of the damage. We will arrange for a replacement or refund as necessary.
- Incorrect Orders: If you receive an incorrect item, please contact us at zohrafati609@gmail.com so we can resolve the issue promptly.
10. Contact Us
If you have any questions or concerns about our Shipping & Delivery Policy, please contact us:
- Email: zohrafati609@gmail.com
- Contact Page: https://www.key-legal.shop/contact-us/